FAQ
1. How can I contact Mavrosyne?
You can reach us at info@mavrosyne.shop or call us at +44 731612049. Our customer support team is available Monday–Friday, 9 AM–5 PM GMT.
2. Do you ship internationally?
Yes! We proudly ship worldwide. Shipping costs and delivery times may vary depending on your location.
3. What are your shipping costs?
- Free shipping on orders over $68
- Standard shipping: $7 (5–10 business days)
- Express shipping: $13 (2–5 business days)
4. How long does order processing take?
Orders are usually processed within 1–2 business days. You’ll receive a tracking number once your package has shipped.
5. What is your return policy?
We accept returns within 30 days of delivery, provided items are unused, unwashed, and in their original packaging.
6. Can I exchange a product?
Yes, exchanges are available if you need a different size or color. Please contact us before sending items back.
7. Are your products suitable for all dog breeds?
Yes! Our gear comes in a wide range of sizes, designed to fit everything from small dogs to large working breeds.
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